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❓ Frequently Asked Questions

Your questions answered everything you need to know about our cleaning and landscape services in one place.

Frequently Asked Questions

🧼 Cleaning Services

Here are some common inquiries (FAQs)

We offer a full range of cleaning services, including commercial office cleaning, residential cleaning, post-renovation cleaning, high-rise glass and facade cleaning, industrial cleaning, and disinfection services. Services can be arranged on a daily, weekly, or monthly basis depending on your needs.

Yes, we are equipped to manage large-scale commercial and industrial facilities. Our team is trained to handle factory floors, warehouses, multi-storey buildings, and high-traffic public spaces.

We provide both one-time deep cleaning and ongoing scheduled services. One-time cleaning is ideal for post-renovation, move-in/move-out, or festive seasons.

Yes, we use eco-friendly and non-toxic cleaning solutions that are safe for children, pets, and the environment. We also follow green cleaning practices in compliance with safety and health standards.

Our standard cleaning package typically includes dusting, vacuuming, mopping, toilet cleaning, surface disinfection, glass wiping, and waste disposal. The scope can be customised based on the site and requirements.

Yes, all our team members wear company uniforms and are trained in proper safety procedures, including the use of PPE where necessary. We also comply with OSHA and CIDB guidelines where applicable.

Yes, all our workers are registered and covered under SOCSO and other relevant employment insurance schemes. This ensures full compliance and peace of mind for our clients.

Absolutely. We provide customised packages based on your building type, size, and specific requirements. Site visits can be arranged to better assess and propose the most suitable scope of work.

🌿 Landscape Maintenance

Here are some common inquiries (FAQs)

Our landscape maintenance includes grass cutting, pruning, weeding, fertilising, pest control, planting, and irrigation system checks. We also offer seasonal cleanups and minor landscaping improvements.

This depends on your landscape size and needs, but typical schedules are weekly or bi-weekly. For commercial or high-traffic properties, more frequent visits may be recommended.

Yes, we clean up and remove all garden waste generated during our maintenance work, ensuring a tidy finish every time.

We provide services throughout West Malaysia, including Kuala Lumpur, Selangor, Negeri Sembilan, Melaka, Johor, Perak, Penang, and surrounding areas.

General/Commercial Questions

Here are some common inquiries (FAQs)

You can contact us via phone, email, or through our website to request a free quotation. A site visit may be arranged to better understand your requirements before we provide a detailed quote.

Depending on service type and team availability, we typically start within 3 to 7 working days after confirmation and work order issuance.

Our regular service hours are Monday to Saturday, 8:00 AM – 6:00 PM. Special arrangements can be made for after-hours or Sunday work with advance notice.

Yes, we offer monthly, quarterly, and annual service contracts with customised maintenance schedules and competitive pricing.

We do our best to accommodate urgent requests based on team availability. Please call us directly for fast response.

You can communicate directly with our site supervisor or contact our customer service team via phone or email. We value feedback and are committed to continuous improvement.

 Your questions answered everything you need to know about our cleaning and landscape services in one place.