Privacy Policy
Effective Date: 1st Jan 2025
At SNZ Facility Services SDN. BHD., we are committed to protecting your personal data and respecting your privacy in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
We may collect and process the following types of personal data:
- Name, company name, and contact details (phone number, email address)
- Service location and address
- Details related to your service enquiries, quotations, and feedback
- Any other information you voluntarily provide to us
Your data is used strictly for:
- Responding to enquiries and providing quotations
- Performing and managing cleaning or landscape services
- Improving our customer service and operational quality
- Sending service updates, invoices, or follow-ups (where applicable)
- We do not sell or share your personal data with third parties, except:
- With your consent
- To service partners working on our behalf (e.g., subcontractors)
- If required by law or legal process
- Your information is stored securely, and we take reasonable measures to prevent unauthorized access, disclosure, or modification.
Under PDPA, you may:
- Request access to your personal data
- Update or correct your information
- Withdraw consent to process your data (may affect service delivery)
- Our website may use cookies to enhance user experience. You can adjust your browser settings to disable cookies if you prefer.
For questions about this policy or to update your personal data, please contact:
📧 Email: [email protected]
📞 Phone: +60 3-9107 1177